Remote working is on everybody’s mind right now. The very strict restrictions on travel introduced due to the COVID-19 crisis mean that our CARE team aren’t able to visit our customers in person to carry out inspections and maintenance, fix faults and deliver training. There is extra reason to find a solution to this challenge, since it will mean we are ready to go when the next crisis comes, whatever form it takes. Another thing this crisis has made us all realise is that the air quality has improved significantly thanks to a reduction in travel. A better living environment is a great incentive to create a situation in which remote working is possible, both now and in the future. Augmented reality offers a solution here, allowing digital information to be added to an image of reality. When you put on a pair of smart glasses, you can see the normal world around you but also additional relevant information that is projected onto the inside of your lenses.